Patient Education and Counseling
Volume 85, Issue 1 , Pages 4-13 , October 2011

Systematic review of the effect of dental staff behaviour on child dental patient anxiety and behaviour

  • Yuefang Zhou

      Affiliations

    • Bute Medical School, University of St Andrews, UK
    • Corresponding Author InformationCorresponding author at: School of Medicine, University of St Andrews, North Haugh, St Andrews, Fife, KY16 9TF, Scotland, UK. Tel.: +44 1334 463564; fax: +44 1334 467470.
  • ,
  • Elaine Cameron

      Affiliations

    • Birmingham Children's Hospital NHS Foundation Trust, UK
  • ,
  • Gillian Forbes

      Affiliations

    • Bute Medical School, University of St Andrews, UK
  • ,
  • Gerry Humphris

      Affiliations

    • Bute Medical School, University of St Andrews, UK

Received 19 April 2010 ,Revised 6 July 2010 ,Accepted 3 August 2010.

References 

  1. Weinstein P, Getz T, Ratener P, Domoto P. The effects of dentists’ behaviors on fear-related behaviors in children. J Am Dent Assoc. 1982;104:32–38
  2. Klingberg G, Vannas Löfqvist L, Bjarnason S, Norén JG. Dental behavior management problems in Swedish children. Community Dent Oral Epidemiol. 1994;22:201–205
  3. Klingberg G, Broberg AG. Dental fear/anxiety and dental behaviour management problems in children and adolescents: a review of prevalence and concomitant psychological factors. Int J Paediatr Dent. 2007;17:391–406
  4. Klingberg G, Bergren U, Carlsson SG, Norén JG. Child dental fear: cause related factors and clinical effects. Eur J Oral Sci. 1995;103:405–412
  5. Arnrup K, Broberg AG, Berggren U, Bodin L. Lack of cooperation in pediatric dentistry—the role of child personality characteristics. Pediatr Dent. 2002;24:119–128
  6. Arnrup K, Broberg AG, Berggren U, Bodin L. Treatment outcome in subgroups of uncooperative child dental parents: an exploratory study. Int J Paediatr Dent. 2003;13:304–309
  7. Folayan MO, Idehen EE, Ojo OO. Identified factors in child-dentist relationship important for the management of dental anxiety in Nigerian children. Eur J Paediatr Dent. 2004;5:225–232
  8. Hosey MT. Managing anxious children: the use of conscious sedation in paediatric dentistry. Int J Paediatr Dent. 2002;12:359–372
  9. Themessl-Huber M, Freeman R, Humphris G, MacGillivray S, Terzi N. Empirical evidence of the relationship between parental and child dental fear: a structured review and meta-analysis. Int J Paediatr Dent. 2010;20:83–101
  10. Fields HW, Machen JB, Murphy MG. Acceptability of various behavior management techniques relative to types of dental treatment. Pediatr Dent. 1984;6:199–203
  11. Farhat-McHayleh N, Harfouche A, Souaid P. Techniques for managing behaviour in pediatric dentistry: comparative study of live modelling and tell-show-do based on children's heart rates during treatment. J Can Dent Assoc. 2009;75:283
  12. Havelka C, McTigue S, Wilson S, Odom J. The influence of social status and prior explanation on parental attitudes toward behavior management techniques. Pediatr Dent. 1992;14:376–381
  13. Crossley ML, Joshi G. An investigation of paediatric dentists’ attitudes towards parental accompaniment and behavioural management techniques in the UK. Br Dent J. 2002;192:517–521
  14. Medical Research Council A framework for development and evaluation of RCTs for complex interventions to improve health. London MRC; 2000;
  15. Sarnat H, Arad P, Hanauer D, Shohami E. Communication strategies used during pediatric dental treatment: a pilot study. Pediatr Dent. 2001;23:337–342
  16. Greenbaum PE, Turner C, Cook EW, Melamed BG. Dentists’ voice control: effects on children's disruptive and affective behavior. Health Psychol. 1990;9:546–558
  17. Greenbaum PE, Lumley MA, Turner C, Melamed BG. Dentist's reassuring touch: effects on children's behaviour. Pediatr Dent. 1993;15:20–24
  18. Melamed BG, Ross SL, Courts F, et al. Dentists’ behavior management as it affects compliance and fear in pediatric patients. J Am Dent Assoc. 1983;106:324–330
  19. Stave JA. The relationship between emphatic dentist behavior and children's cooperation. J Dent Educ. 1983;47:555–557
  20. Weinstein P, Getz P, Ratener P, Domoto P. Behavior of dental assistants managing young children in the operatory. Pediatric Dent. 1983;5:115–120
  21. Horst G, Prins P, Veerkamp J, Verhey J. Interactions between dentists and anxious child patients: a behavioural analysis. Community Dent Oral Epidemiol. 1987;15:249–252
  22. Getz P, Weinstein P, Domoto P. Intra-dentist behavioral variability across children and appointments. J Pedod. 1984;8:165–171
  23. Prins P, Veerkamp J, Horst G, De Jorgh A, Tan L. Behavior of dentists and child patients during treatment. Community Dent Oral Epidemiol. 1987;16:253–257
  24. Melamed BG, Hawes RR, Helby E, Glick J. Use of filmed modeling to reduce uncooperative behavior of children during dental treatment. J Dent Res. 1975;54:797–801
  25. Stave JA. A study of the relationship between dentists’ behavior and children's cooperation. PhD Dissertation. Philadelphia: Temple University; 1979.
  26. Venham LL, Bengston D, Cipes M. Children's responses to sequential dental visits. J Dent Res. 1977;56:454–459
  27. Sarnat H, Peri JN, Nitzan E, Perlberg A. Factors which influence cooperation between dentist and child. J Dent Res. 1972;36:9–15
  28. Frankl SN, Shiere FP, Fogels HR. Should children remain with the in the dental operatory?. J Dent Child. 1962;29:150–163
  29. Scherer MW, Nakamura CY. A fear study schedule for children (FSS-FC): A factor analytic comparison with manifest anxiety (CMAS). Behav Res Ther. 1968;6:173–182
  30. Melamed BG, Weinstein D, Hawes RR, Katin-Borland M. Reduction of fear-related dental management problems with use of filmed modeling. J Am Dent Assoc. 1975;90:822–826
  31. Lang PJ. Behavioral treatment and bio-behavioral assessment: Computer applications. Norwood, NJ: Ablex; 1980;
  32. Roberts JF. How important are techniques? The empathic approach to working with children. J Dent Child. 1995;62:38–43
  33. Kenny DA, Kashy DA, Cook WL. Dyadic data analysis. New York: Guildford; 2006;
  34. Del Piccolo L, Mazzi MA, Dunn G, Sandri M, Zimmerman C. Sequence analysis in multilevel models. A study on different sources of patient cues in medical consultations. Soc Sci Med. 2007;65:2357–2370
  35. Connor M, Fletcher I, Salmon P. The analysis of verbal interaction sequences in dyadic clinical communication: A review of methods. Patient Educ Couns. 2009;75:169–177

PII: S0738-3991(10)00476-3

doi: 10.1016/j.pec.2010.08.002

Patient Education and Counseling
Volume 85, Issue 1 , Pages 4-13 , October 2011