Patient Education and Counseling
Volume 84, Issue 2 , Pages 261-264, August 2011

A nationwide survey of standardized patients: Who they are, what they do, and how they experience their work

  • Keiko Abe

      Affiliations

    • Gifu University School of Medicine, Medical Education Development Center, Gifu, Japan
    • Corresponding Author InformationCorresponding author at: Gifu University School of Medicine, Medical Education Development Center, 1-1 Yanagido, Gifu 501-1194, Japan. Tel.: +81 58 230 6465; fax: +81 58 230 6468.
  • ,
  • Debra Roter

      Affiliations

    • Johns Hopkins Bloomberg School of Public Health, Department of Health, Behavior and Society, Baltimore, USA
  • ,
  • Lori H. Erby

      Affiliations

    • Johns Hopkins Bloomberg School of Public Health, Department of Health, Behavior and Society, Baltimore, USA
  • ,
  • Nobutaro Ban

      Affiliations

    • Department of General Medicine, Nagoya University Hospital, Nagoya, Japan

Received 27 November 2009; received in revised form 9 July 2010; accepted 14 July 2010. published online 19 August 2010.

Abstract 

Objective

Standardized or simulated patients are widely used in medical training, however, little is known about these individuals and their work experience. The current study was designed to describe the SP workforce and gain insight into the routine tasks, challenges and rewards associated with their work.

Methods

Using the full 2005 membership list (n=450) of Association of Standardized Patient Educators (ASPE), one SP educator for each medical school across all states was identified, representing a total of 87 different medical schools. Fifty-seven (65%) of the SP educators approached agreed to participate in the study and distribute surveys to 10 SPs in each program.

Results

255 (45%) of the distributed surveys were returned representing the experience of SPs in 57 medical schools across all 6 ASPE geographic regions. Specifics in regard to work scheduling and compensation are reported with some regional differences noted in pay. On the whole, SPs were highly satisfied with their work, but roughly half reported some difficulty with elements of case mastery and providing feedback to learners.

Conclusion

SP satisfaction is high but challenges in case mastery and feedback tasks are evident.

Practice implications

Meeting training needs can enhance the utility and effectiveness of this workforce.

Keywords: Standardized patient, Nationwide survey, Work experiences, Work satisfaction, Difficulty, Payment, Feedback

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PII: S0738-3991(10)00418-0

doi:10.1016/j.pec.2010.07.017

Patient Education and Counseling
Volume 84, Issue 2 , Pages 261-264, August 2011