Patient Education and Counseling
Volume 81, Issue 2 , Pages 272-274 , November 2010

Effect of the evaluation of recall on the rate of information recalled by patients in Primary Care

  • Beatriz Navarro Bravo

      Affiliations

    • Department of Psychology, Faculty of Medicine, University of Castilla La Mancha, Spain
    • Research Unit of the Primary Care Head Office of Albacete, SESCAM, Spain
    • Corresponding Author InformationCorresponding author at: Department of Psychology, Faculty of Medicine, University of Castilla La Mancha, Almansa S/N, 02006 Albacete, Spain. Tel.: +34 967 195131; fax: +34 967 226796.
    • ,
  • José Miguel Latorre Postigo

      Affiliations

    • Department of Psychology, Faculty of Medicine, University of Castilla La Mancha, Spain
    • ,
  • Laura Ros Segura

      Affiliations

    • Department of Psychology, Faculty of Medicine, University of Castilla La Mancha, Spain
    • ,
  • Juan Pedro Serrano Selva

      Affiliations

    • Department of Psychology, Faculty of Medicine, University of Castilla La Mancha, Spain
    • ,
  • Jorge Javier Ricarte Trives

      Affiliations

    • Department of Psychology, Faculty of Medicine, University of Castilla La Mancha, Spain
    • ,
  • María José Aguilar Córcoles

      Affiliations

    • Department of Psychology, Faculty of Medicine, University of Castilla La Mancha, Spain
    • ,
  • Marta Nieto López

      Affiliations

    • Department of Psychology, Faculty of Medicine, University of Castilla La Mancha, Spain
    • ,
  • Jesús López-Torres Hidalgo

      Affiliations

    • Research Unit of the Primary Care Head Office of Albacete, SESCAM, Spain
    • Department of Medical Sciences, University of Castilla La Mancha, Spain

Received 28 August 2009 ,Revised 12 January 2010 ,Accepted 30 January 2010.

References 

  1. Ley P, Spelman MS. Communicating with the patient. London: Staples; 1967;
  2. Ong LM, de Haes JC, Hoos AM, Lammes FB. Doctor–patient communication: a review of the literature. Soc Sci Med. 1995;40:903–918
  3. McGuire LC. Remembering what the doctor said: organization and adults’ memory for medical information. Exp Aging Res. 1996;22:403–428
  4. Anderson JL, Dodman S, Kopelman M, Fleming A. Patient information recall in a rheumatology clinic. Rheumatol Rehabil. 1979;18:18–22
  5. Ley P. Communication with patients. Improving communication, satisfaction and compliance. London: Croom Helm; 1988;
  6. Ley P. Memory for medical information. Brit J Soc Clin Psyc. 1979;18:245–255
  7. Kupst MJ, Dresser K, Schulman JL, Paul MH. Evaluation of methods to improve communication in the physician–patient relationship. Am J Orthopsychiat. 1975;45:420–429
  8. Schillinger D, Piette J, Grumbach K, Wang F, Wilson C, Daher C, et al. Physician communication with diabetic patients who have low health literacy. Arch Intern Med. 2003;163:83–90
  9. Ley P, Spelman MS. Communications in an out-patient setting. Brit J Soc Clin Psyc. 1965;4:114–116
  10. Ley P, Bradshaw PW, Eaves D, Walker CM. A method for increasing patients’ recall of information presented by doctors. Psychol Med. 1973;3:217–220
  11. Bertakis KD. The communication of information from physician to patient: a method for increasing patient retention and satisfaction. J Fam Practice. 1977;5:217–222
  12. Silberman J, Tentler A, Ramgopal R, Epstein RM. Recall-promoting physician behaviors in Primary Care. J Gen Intern Med. 2008;23:1487–1490

PII: S0738-3991(10)00035-2

doi: 10.1016/j.pec.2010.01.022

Patient Education and Counseling
Volume 81, Issue 2 , Pages 272-274 , November 2010

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