Patient Education and Counseling
Volume 78, Issue 3 , Pages 344-349, March 2010

Helping patients choose: How to improve the design of comparative scorecards of hospital quality

London School of Economics and Political Science, Department of Management (Operational Research Group), London, UK

Received 22 May 2009; received in revised form 18 January 2010; accepted 18 January 2010. published online 22 February 2010.

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PII: S0738-3991(10)00018-2

doi:10.1016/j.pec.2010.01.009

Patient Education and Counseling
Volume 78, Issue 3 , Pages 344-349, March 2010